Privacy-Policy
At L’orio Homes, we value your privacy and the trust you place in us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, submit an enquiry, contact our team, or interact with our products and services.
- Last Updated: 13 August 2026
1. Information We Collect
When you visit our website, contact us, or submit an enquiry, we may collect information such as:
- Name, phone number, email address, and location
- Information submitted through enquiry or contact forms
- WhatsApp enquiry and communication details
- Product interests and project requirements
- Billing, order, or delivery information, where applicable
- Website usage information such as IP address, browser, device type, pages visited, and time spent on our website
- Information collected through cookies and analytics tools
2. How We Use Your Information
We use the information we collect to provide you with a better experience and effectively respond to your requirements.Your information may be used to:
- Respond to product and service enquiries
- Provide product information, quotations, and customer support
- Process orders and coordinate delivery, where applicable
- Communicate important updates regarding your enquiry or order
- Improve our website, products, and customer experience
- Analyse website traffic and user behaviour
- Improve and measure our advertising campaigns
- Send promotional communications where permitted
- Detect and prevent fraudulent or unauthorised activities
3. Cookies & Tracking Technologies
L’orio Homes may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with our website. Cookies may help us:
- Improve website functionality
- Understand visitor behaviour
- Measure website performance
- Remember certain user preferences
- Analyse marketing and advertising performance
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
4. Sharing of Information
L’orio Homes does not sell or rent your personal information.
We may share limited information with trusted third-party service providers when necessary, including:
- Delivery and logistics partners
- Payment service providers, where applicable
- Website hosting and technology providers
- Analytics and advertising platforms
- Communication service providers
- Legal or government authorities when required by applicable law
We take reasonable steps to work with service providers that handle information responsibly.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss or misuse
- Alteration
- Unauthorised disclosure
Our website may use appropriate security technologies such as HTTPS/SSL and access controls.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
6. Your Rights & Choices
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of eligible personal information
- Withdraw consent where applicable
- Opt out of promotional or marketing communications
- Raise questions regarding how your information is handled
For privacy-related requests, please contact us at sales@loriohomes.com
7. Third-Party Links
Our website may contain links to external websites, social media platforms, WhatsApp, or other third-party services.
L’orio Homes is not responsible for the privacy practices, security, or content of third-party websites or platforms.
We recommend reviewing the privacy policy of any third-party service before submitting personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technologies, or applicable legal requirements.
Any changes will be published on this page along with an updated *“Last Updated”* date.
We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way L’orio Homes handles your personal information, please contact us:
L’orio Homes
- Address : Desom, Aluva, Ernakulam, Kerala – 683102, India
- Phone : +91 7710700700
- Email : sales@loriohomes.com
- Website : loriohomes.com
© 2026 L’orio Homes. All Rights Reserved.